At MyNew Technologies, we offer only virtual products—either free downloadable materials or paid consulting services. As such, all sales are considered final once the transaction is complete. In accordance with industry standards for digital goods, no physical product is shipped or delivered, and therefore, we do not accept returns, exchanges, or offer refunds for any downloadable content or consulting time purchased through our platform.

For free downloadable PDF books, no payment is collected, and access is granted immediately upon request. These materials are offered as-is and are intended for informational and educational purposes. Since these are free resources, they are not eligible for any type of return, refund, or guarantee. If you experience technical issues with downloading, you may contact our support team, and we will assist you with access—however, content satisfaction is not guaranteed, and no warranties are expressed or implied.

In the case of our $125 consulting service fee, this charge applies to a scheduled digital session, project review, or task-based service offering initiated by the client. By submitting payment, you acknowledge the scope of work discussed or agreed upon in writing or through our booking system. As time and expertise are reserved and allocated specifically for you upon payment, refunds are not available once the consultation is booked or delivered. If you must reschedule, we ask that you provide a minimum of 24 hours' notice. Failure to appear for a session or cancel without notice may result in forfeiture of the fee. MyNew Technologies reserves the right to refuse service, reschedule appointments, or modify its return policy at any time, without prior notice.